Cookie Policy

This website uses cookies and may also use the services of third-party service providers that deploy cookies in connection with their services such as marketing and advertising purposes.

What are Cookies

“Cookies” are small data files that placed on your computer, tablet, mobile phone or other devices. They are commonly used to collect a piece of information whenever you visit with websites. There are several categories of cookies

Category 1 : Analytics & performance cookies :
There are used to collect information about user’s identity and all information is anonymous. There are used to improve the functionality of the website.

Category 2 : Functional cookies:
This type of cookies is individual site preference.

Most of internet browsers will automatically accept cookies. However, if you prefer to delete cookies or have them automatically refused, this can be done by changing the setting on your internet browser.

Category 3 : Essential cookies:
There are used to aid navigation and deliver the specific services that you asked for. It these cookies are tuned off, the browsing experience on Vince Hotel Bangkok Pratunam website will be compromised and first rate service cannot guaranteed.

Category 4 : Advertising cookies :
These cookies are used for advertisements that are relevant to user’s interests. They can reduce the amount of time a certain advert is viewed and measure the effective of campaigns. These cookies are placed by external advertising networks and will remember which categories of website that user visits. We work with third party companies and service partners including Google who are authorized to place third party cookies and similar technologies for storing information on our websites with our permission.

Google AdWords: we use Google AdWords to help us deliver advertising and measure the effective of campaigns. We also use some tool to collect location information, audience segment and remarketing purposes.
Google Analytics: Google Analytics to collect information about user such as number of visitor has been to our website.
Google Tag Manager: we use Google Tag Manager to track user behavior, traffic analysis and marketing optimization which includes managing third party tags.

Your right to refuse cookies and tracking Tool

Privacy Policy

Vince Hotel Bangkok Pratunam respects your right to privacy of all customer and Business Partner personal information (personal Data) provided by you as confidential. This Privacy policy describes how we collect, use, share or otherwise process customer information. We are committed to ensuring the personal data you provide will collected and kept it secure.

Vince Hotel Bangkok Pratunam is the data controller when customer provide information to us.

What information do we collect ?

“ Personal Data ” refers to personal information which is capable of identifying you as an individual for example :

Your Personal information, contact information, passport and visa information, identity card
Guest stay information (hotel or residences where your stay, date of arrival and departure, special requests, telephone number)
Your credit card details, membership information, account details
Information about your use hotel facility and service
Image of you of our hotel areas by CCTV
Conversation you have with our reservation or sale team
Information about device you use to internet with us
Information about who you are travelling with

All this information is stored securely with restricted access and handled with the greatest respect for your privacy. And this information only be used for voluntary purpose, Vince Hotel Bangkok Pratunam will obtain your consent and you can tell us not to be use your information and we will not to do so.

When and how we collect your information

We collect your information directly and indirectly when your interacting with our product and service which including

Book a room online via e-mail, official website, Facebook and phone
Sing up to our loyalty program
Visit our website or application
Visit our hotel and use our service
Access hotel internet
Use social media functionality
Post review of your stay or interaction with us
Complete our market research/ customer surveys
Enter competitions or promotions

With your consent

There are some activities where we use your personal information with your consent such as sending you marketing messages by e-mail (promotion, news of hotel’s product and service). We would ask your permission first and you could opt-out any time

To Comply with legal obligations

There may be situations where we need to use your information to comply with legal obligations such as It is required by law to keep records of who is in our hotels in case there is an emergency and security safety reason.

Notice for Direct Marketing

We intend of use your personal information (your name, address, telephone number, e-mail and other contact details) to sent you marketing communication massage such as direct mail, e-news, telephone calls and SMS, offer, promotions, event to be offer by us or our business partners. We may not use your personal information for direct or e-marketing without your consent. If you do not allow us to use your personal information. You may opt out from receiving marketing communication at any time.

Privacy Contact Information

If you have any questions or comment about our privacy policy please contact us at :

Vince Hotel Bangkok Pratunam
6/2 Alley 2, Phetchaburi 11,  Phetchaburi Road, Phayathai, Rajathewi, Bangkok 10400, Thailand
Tel: +662 254 6480
E-mail: info@vincehotel.com